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Manage backup files on Norton Backup Drive. Norton provides the Norton Backup Drive in your Windows Explorer after you configure your backup. Norton Backup Drive contains a list of backup destinations where your files are backed up. Each backup destination contains the backup sets to which the backup destination is configured.
Norton provides the Norton Backup Drive in your Windows Explorer after you configure your backup. Norton Backup Drive contains a list of backup destinations where your files are backed up. Each backup destination contains the backup sets to which the backup destination is configured.
You can use the Norton Backup Drive to view the files that are backed up. You can view the Norton Backup Drive after you configure backup.
If you backed up your files to a media device, ensure that the device is connected to your PC and turned on. You can then view the files on the Norton Backup Drive.
If you backed up your files to Secure Cloud Storage, you must be connected to the Internet. You must also be signed in to Norton account to view the files on the Norton Backup Drive.
You can also preview files you have backed in the Norton Backup Drive. To preview, right-click a file in the Norton Backup Drive and select Preview from the drop-down list.
To view the files in your online backup, you must set the Network Cost Awareness option in the Firewall Settings window to No Limit.
- In Windows Explorer, click Norton Backup Drive.
- Select the backup destination and navigate to the backup set that contains the files that you backed up.
Restore a file from a backup set on the Norton Backup Drive
- In Windows Explorer, click Norton Backup Drive.
- Select the backup destination, and navigate to the backup set destination that contains the file that you backed up.
- Do one of the following:
- Right-click to select the files to restore in Norton Backup Drive, and then click Restore. The files are restored to the original location by overwriting the existing files.
- Right-click to select the files to restore in the Norton Backup Drive, and then click Restore to. You can choose to restore your files to the Original Location or to a New Location.
Delete a file from a backup set on the Norton Backup Drive
- In Windows Explorer, click Norton Backup Drive.
- Select the backup destination, and navigate to the backup set destination that contains the file that you backed up.
- Do one of the following:
- Right-click to select the files to delete, and then click Delete.
- Select the file, and then click Delete.
$149.99
- ProsIncludes LifeLock identity theft mitigation. No-limits VPN. Excellent security protection. Supports Windows, macOS, Android, iOS. Virus protection promise.
- ConsExpensive. Security protection limited on iOS devices. No parental control for macOS.
- Bottom LineIn addition to providing thorough cross-platform security, Symantec Norton 360 with LifeLock Select aims to help you recover from the crippling effects of identity theft.
A home security system protects you and your belongings with high-tech locks, sensors, and alarms. On the chance that security system might fail, you also carry insurance for your home and belongings. Symantec Norton 360 with LifeLock Select offers a similar combination of security and insurance. For security, you get Symantec's excellent Norton 360 security suite, which covers all popular platforms and includes a full-featured VPN, hosted online backup, and more. On top of that, this product adds LifeLock's insurance against the crippling effects of identity theft. Whether you need both is something you'll have to decide for yourself.
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Considered strictly as a cross-platform security suite, Norton 360 with Lifelock is expensive. At $149.99 per year, it costs $50 more than Norton 360 Deluxe to get the same five security and VPN licenses. That $149.99 per year price gets you 20 licenses to install Kaspersky Security Cloud on all your devices. Bitdefender Total Security gives you 10 licenses for $99.99 per year. Panda Dome Premium, with price points including $274.99 per year for 10 licenses, costs more than Norton, but most suites go for much less.
The difference, of course, is the addition of LifeLock identity-theft mitigation. Symantec offers a dizzying array of LifeLock price points, but even at the lowest protection level, LifeLock alone costs more than $100 per year. That makes getting LifeLock for an incremental cost of $50 look like quite the bargain—provided LifeLock is something you want.
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The overall security protection you get with this product is exactly the same as Symantec Norton 360 Deluxe, with a few very small exceptions. The LifeLock-equipped edition offers a few more options in its Dark Web Monitoring, and gives you more hosted online storage for your backups. Other than that, the security programs and apps that you install on your Windows, macOS, Android, and iOS devices are unchanged.
That being the case, I'm not going to rehash my review of the straight security suite. Please read that review for a full understanding of the security component of Norton 360 with LifeLock. Then come back here to learn what you get by adding LifeLock.
A Game of Numbers
Symantec offers three distinct product tiers that combine security with LifeLock. On the security side, the difference between the tiers is strictly a numbers game. Each tier gives you more licenses for Norton security, more licenses for VPN protection provided by Symantec Norton Secure VPN, and more storage for your online backups. The tiers also differ in degrees of LifeLock protection; I'll cover those differences below.
As noted, you pay $149.99 per year for Norton 360 with LifeLock Select, reviewed here. That gets you the same five security and VPN licenses that you get with Norton 360 Deluxe. You also get 100GB of storage for your backups, twice as much as with the no-LifeLock edition.
At the next level, paying $249.99 per year gets you Norton 360 with LifeLock Advantage. That $100 upgrade kicks your license totals up to 10 for security and 10 for the VPN. With all those protected devices, you're likely to need more storage for your online backups; at this level you get 250GB.
The top tier, Norton 360 with LifeLock Ultimate Plus, costs $349.99 per year, which is quite a lot, but it offers quite a lot. At this level, there's no limit on the number of security and VPN installations. You can install Norton on every device you own. And your hosted online backup storage doubles, to 500GB.
That top-tier price far outstrips run-of-the-mill security suite pricing, with very few exceptions. Panda's products do come with an unlimited-license price, and its top product, Panda Dome Premium, costs $334.99 per year at that license level. That's almost as much as Norton's top tier, with no identity protection component.
On the other hand, McAfee Total Protection specifically protects every device belonging to every person in your household, on every popular platform, for just $99.99 per year, and it does include an identity theft component. Total Defense, Trend Micro Maximum Security, and BullGuard all offer 10 licenses, which for many users is as good as unlimited, at that $99.99 price point. Here again, LifeLock is the difference. LifeLock Ultimate Plus by itself costs more than $300.
In years past, Norton, Webroot, and a few others settled on 25GB as the amount of backup storage to offer along with a security suite. I'm pleased to see Norton's current product line reflecting the fact that a serious backup plan requires more storage. At the most expensive level, Norton comes with 500GB of storage, which finally comes close to what you get with dedicated online backup services. For example, Editors' Choice IDrive costs $69.50 per year and gives consumers 2TB of hosted storage, for use on unlimited devices. True, that's four times Norton's storage, but it's 80 times Norton's old 25GB limit.
When you play Norton's numbers game, you must stick to the rules. The numbers for each tier are fixed, with no substitutions. If you need more than five security licenses, more than five VPN licenses, or more than 100GB of storage for backups, you must upgrade to the next tier. I'm not sure how this will play with consumers who previously relied on the 10-license subscription to Norton Security Premium.
What Can LifeLock Do?
From the name, you might imagine that LifeLock locks away your private information, keeping it safe from identity thieves. As it turns out, that really isn't possible. What LifeLock and similar services do is alert you the moment they detect that your identity has been compromised, and help you deal with the fallout. After examining several such services, we remained undecided whether you really need to pay for such identity protection.
By itself, LifeLock comes in three main tiers, with many, many small variations. For this review I looked at Norton 360 with LifeLock Select, the lowest tier. Symantec supplied me with an impressive chart detailing just what services and features you receive at each tier.
You can't do anything about identity theft until you know it has happened. At the Select level, LifeLock monitors your credit with one of the major bureaus, but that's just the beginning. It watches for unusual activity with lenders, and with social security. It warns you of USPS address changes, as identity thieves sometimes use fake address changes to divert your mail. It trolls the Dark Web looking for traces of your personal information. And it gives you a handy mobile app for transparency into its activities.
LifeLock also aims to cut down on those annoying preapproved credit offers, which are so handy for identity thieves. And its Lost Wallet Protection walks you through all the actions you need to take when your driver's license, credit cards, and so forth fall into someone else's hands.
If the worst happens and you do fall victim to identity theft, LifeLock's US-based experts and 24/7 support line are there to help you recover. Symantec touts its Million Dollar Protection Package, meaning that it will spend up to a million dollars on lawyers and experts to get your life back on track after identity theft. In addition, the company will reimburse you for up to $25,000 in stolen funds, and $25,000 in personal expenses directly related to identity theft.
Million Dollar Protection also applies at the Advantage and Ultimate Plus tiers, and the maximum reimbursement for stolen funds and personal expenses rises. At the Advantage level, you're covered for up to $100,000 each for stolen funds and expenses, and at the Ultimate Plus level, for up to a million. Those at the Ultimate Plus level also get priority support.
Upgrading to a higher tier also gets you enhanced monitoring, in several ways. Where the Select level offers credit monitoring with one bureau, the Advantage tier adds an annual credit report from one bureau. Ultimate Plus users get those same services from all three major bureaus, along with monthly credit score tracking. Other monitoring services at higher levels include scanning court records, alerts on unusual financial activity, tracking of possible bank account takeover, and even sex offender registry reports.
Other Avenues
Other security companies have their own takes on enhancing their security suites with identity theft protection. For example, BullGuard partners with Experian to offer identity protection in BullGuard Premium Protection. It aims to give you early warning if your personal data shows up on the Dark Web or in data exposed by a breach.
All of Check Point's ZoneAlarm products, from the free firewall to Check Point ZoneAlarm Extreme Security, come with personal data protection supplied by partner Identity Guard. It offers early warning alerts if your data is exposed, along with identity theft assistance.
Among other suites offering an identity protection component, McAfee Total Protection seems the most thorough. As part of your subscription, you get McAfee Identity Theft Essential, a version of the extra-cost McAfee Identity Theft Standard that omits credit monitoring and financial reimbursement. You still get 24/7 support, lost wallet help, web monitoring, and more. McAfee even checks your own posts to warn if you're revealing more than you should.
An Avira Prime subscription gives you access to every Avira product. That used to include Avira Identity Scanner Pro, a service that monitored the web for traces of your personal information. However, my Avira contact noted that this service got very little use, while Avira's password manager is growing in popularity. The company has removed Identity Scanner from the portfolio while adding privacy protection elements to the password manager.
If your security suite includes monitoring for signs of identity theft, by all means take advantage of it. But we haven't concluded that such monitoring is a necessary feature for a top security suite. One thing's for sure—Norton's LifeLock protection goes beyond what competing products offer.
Hands On With Norton and LifeLock
Buying a Norton 360 with LifeLock subscription is a little more complicated than buying a plain security suite. You must submit your credit card details for payment, of course, but it also asks for your address, Social Security Number, date of birth, and mobile phone number. Get used to giving LifeLock all your personal details, as it needs them to protect you. There's an invitation to extend LifeLock protection to your spouse, children, or other adults (at an extra cost, of course). Choose monthly or yearly billing and you've completed the initial setup steps.
As part of the setup process, I installed Norton 360 on my test system. The only noticeable difference from the no-LifeLock installation was in the My Norton dashboard. Instead of Dark Web Monitoring, the dashboard now showed LifeLock ID Theft Protection.
Opening LifeLock online to the Dashboard tab, I saw an encouraging green checkmark, with the news that I don't have any outstanding alerts. Scrolling down, I encountered an offer to manage credit freezes, as well as notes pointing out that I don't have credit score tracking or transaction monitoring, not without upgrading.
At the bottom I saw the same collection of personal data for Dark Web Monitoring that I encountered in the basic Norton suite. These include Bank Accounts, Credit Cards, Phone, Address, Driver License, Insurance, Mother's Maiden Name, and Email. You can choose to track one driver license and mother's maiden name, up to 10 credit cards and bank accounts, and five apiece of the remaining data types.
As noted, I had no outstanding alerts, but the Alerts tab did reflect one 'historical' notification. Clicking for details revealed that my full name may have been exposed by Experian several years ago. Given that I expose my full name every time I write an article, that one didn't worry me.
The Credit and Transactions pages proved disappointing. They simply reiterated the dashboard's warning that my lowly subscription does not include credit alerts, scores, and reports, and doesn't monitor my financial accounts for suspicious activity. I wasn't sure how that jibes with the features table that indicated this tier comes with credit monitoring from one bureau. My Symantec contacts explained that the messaging isn't quite right. What it means to say is that my subscription doesn't include credit tracking features beyond the basic monitoring.
There wasn't much I could do on the ID Restoration tab. Had I experienced identity theft, I would have used this tab to stay in touch with the dedicated LifeLock agent working to resolve that incident. No incident means nothing to see.
The most informative tab proved to be the one titled Monitored Info. This tab provided a one-stop list of all the data I entered for monitoring. This included my SSN, birthdate, address, and phone, verified at the time I signed up for the service. It also listed all the data I had entered for Dark Web Monitoring. Finally, a section on contact preferences let me verify or change my email and phone number, indicate whether I'd accept communication via text message, and define a verbal passcode to be used in phone communication with LifeLock. That passcode makes sense; the last thing you want to do is review your most private details with a fake LifeLock agent.
Doesn't Enhance Security
A subscription for Symantec Norton 360 With LifeLock Select gets you precisely the security of Norton 360 Deluxe, and that's a good thing. Norton 360 Deluxe is an Editors' Choice for multi-device security, distinguished, among other things, by great test scores and a VPN with no limits. Adding LifeLock doesn't enhance your security, though. It just helps you pick up the pieces after an attack on your identity. And it's expensive, especially at the higher tiers. Unless you had already planned on getting LifeLock, the straight Norton suite is a better deal.
If you need protection for more than five devices, Symantec's system forces you into one of the upper-tier LifeLock-equipped subscriptions. Don't want that? Consider Kaspersky Security Cloud, our other Editors' Choice for cross-platform security suite. For the same price as Norton 360 with LifeLock Select, it lets you install top-notch security on as many as 20 devices.
Bottom Line: In addition to providing thorough cross-platform security, Symantec Norton 360 with LifeLock Select aims to help you recover from the crippling effects of identity theft.
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